Pro Customer Service & Sales Specialist

The Home Depot; Detroit (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

A leading home improvement retailer in Detroit seeks candidates for its Pro Customer Service/Sales Team. The team is dedicated to providing exceptional service to professional customers, including managing deliveries and fulfilling orders. Candidates will support sales goals, build relationships with customers, and collaborate to maintain a safe environment. Bilingual skills may be preferred depending on location to meet customer needs. This role is instrumental in ensuring customers' projects succeed by offering tailored recommendations and expert product knowledge.

Qualifications

• Bilingual communications skills may be preferred.

Responsibilities

• Support every stage of the Pro customer journey from order fulfillment to delivery.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean and organized environment.
• Support store goals by monitoring inventory.

Job description

A leading home improvement retailer in Detroit seeks candidates for its Pro Customer Service/Sales Team. The team is dedicated to providing exceptional service to professional customers, including managing deliveries and fulfilling orders. Candidates will support sales goals, build relationships with customers, and collaborate to maintain a safe environment. Bilingual skills may be preferred depending on location to meet customer needs. This role is instrumental in ensuring customers' projects succeed by offering tailored recommendations and expert product knowledge.