Pro Customer Service & Sales Specialist

The Home Depot; Traverse City (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers including contractors and property owners. The role involves supporting the Pro customer journey from order fulfillment to tailored delivery solutions, meeting sales goals, and maintaining professional relationships. Strong product knowledge and customer service skills are essential. The position is full-time based in Traverse City, Michigan, and may require bilingual communication skills based on customer needs.

Responsibilities

• Deliver exceptional experience for professional customers.
• Support every stage of the Pro customer journey.
• Meet monthly sales goals and other metrics.

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers including contractors and property owners. The role involves supporting the Pro customer journey from order fulfillment to tailored delivery solutions, meeting sales goals, and maintaining professional relationships. Strong product knowledge and customer service skills are essential. The position is full-time based in Traverse City, Michigan, and may require bilingual communication skills based on customer needs.