Pro Customer Service & Sales Specialist

The Home Depot; Greenfield (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer located in Greenfield, Massachusetts, is seeking a detail-oriented Pro Customer Service Sales representative. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Candidates will leverage product knowledge to drive sales while maintaining professional relationships and meeting sales goals. The position requires collaboration within the team to resolve delivery issues and uphold safety standards. Bilingual skills are a plus, based on customer needs.

Qualifications

• Expected to meet monthly sales goals and other metrics.
• Bilingual communication skills may be preferred.

Responsibilities

• Deliver exceptional service to Pro customers.
• Build and maintain professional relationships.
• Drive sales by leveraging product knowledge.

Job description

A leading home improvement retailer located in Greenfield, Massachusetts, is seeking a detail-oriented Pro Customer Service Sales representative. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Candidates will leverage product knowledge to drive sales while maintaining professional relationships and meeting sales goals. The position requires collaboration within the team to resolve delivery issues and uphold safety standards. Bilingual skills are a plus, based on customer needs.