Pro Customer Service & Sales Specialist

The Home Depot

Covington (LA)

On-site

USD 19,000 - 25,000

Full time

14 days+

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Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors and commercial clients. Team members support the Pro journey from order fulfillment to tailored delivery solutions, building strong Pro relationships and driving sales through product knowledge and loyalty programs.

Members meet monthly sales goals, assist at the Pro Desk, help with loading and deliveries, and provide specialized paint and product expertise.

Qualifications

Pro desk and in-store customer service experience preferred.
Ability to meet sales goals and metrics.
Ability to advise on products and solutions.
Bilingual communications may be preferred at some locations.

Responsibilities

Assist at the Pro Desk and in-store customer service areas.
Load materials and help with deliveries as needed.
Manage delivery scheduling and issue resolution with customers.
Offer specialized paint and product knowledge to Pro customers.
Collaborate with team to maintain a clean, organized, and safe store environment.