Pro Customer Service/Sales

The Home Depot

Wasilla (AK)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Job summary

A retail home improvement company is seeking individuals for their Pro Customer Service/Sales Team in Wasilla, Alaska. Candidates will deliver exceptional service to professional customers including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, and providing tailored product recommendations. A strong focus on achieving sales goals and maintaining professional relationships is expected. Bilingual skills may be preferred based on customer needs.

Qualifications

Experience in customer service and sales.
Ability to build professional relationships with Pro customers.
Proven track record of meeting sales goals.

Responsibilities

Assist at the Pro Desk and manage deliveries.
Provide expert product recommendations tailored to customer needs.
Monitor inventory and execute sales initiatives.

Skills

Customer service

Sales

Product knowledge

Bilingual communication

Job description

4 days ago Be among the first 25 applicants

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level