Pro Customer Service/Sales

The Home Depot; Temecula (CA); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

A major home improvement retailer is seeking a Pro Customer Service/Sales Team Member in Temecula, California. This full-time role involves delivering exceptional service to professional customers, assisting with order fulfillment, and driving sales. Ideal candidates will have strong sales skills and a knack for customer service, working collaboratively to ensure project success. Bilingual skills may be preferred. This position aligns with industry standards in consumer services and supports store-wide initiatives.

Qualifications

• Experience in sales or customer service roles is advantageous.
• Strong communication skills are necessary for building customer relationships.
• Ability to work collaboratively in a team environment.

Responsabilités

• Assist Pro customers at the Pro Desk and during order fulfillment.
• Meet monthly sales goals and drive sales through expert recommendations.
• Maintain a clean and organized work environment to support store goals.

Connaissances

Bilingual communication skills

Sales skills

Customer service

Product knowledge

Description du poste

Pro Customer Service / Sales Team Member

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services