Pro Customer Service/Sales

The Home Depot; Fayetteville (GA); Sur place; USD 35 000 - 50 000; Plein temps

Résumé du poste

A leading home improvement retailer in Fayetteville seeks dedicated individuals for the Pro Customer Service/Sales Team. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Team members will drive sales by building strong relationships, leveraging product knowledge, and ensuring customer satisfaction throughout the Pro journey. Candidates should possess excellent customer service skills and be able to collaborate effectively within a team environment.

Qualifications

• Experience in customer service or sales.
• Ability to build and maintain professional relationships.
• Proficient in product knowledge relevant to customer needs.

Responsabilités

• Deliver exceptional service to Pro customers.
• Drive sales through expert recommendations and relationship building.
• Support store goals by monitoring inventory and sales initiatives.

Description du poste

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized and safe environment, resolve delivery issues and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services