Pro Customer Service/Sales

The Home Depot; Slidell (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

The Home Depot is looking for energetic Pro Customer Service/Sales Team members in Slidell, Louisiana, who are passionate about delivering exceptional service to professional customers. This role involves assisting contractors and commercial clients with their projects, fostering strong relationships, and driving sales through expert product recommendations and tailored delivery solutions.

Successful candidates will collaborate with team members to meet sales goals, ensure customer satisfaction, and maintain a safe and organized store environment. Bilingual skills may be preferred, depending on customer needs.

Qualifications

• Experience in customer service or sales.
• Ability to work collaboratively in a team environment.
• Strong communication skills to assist customers effectively.

Responsibilities

• Assist Pro customers with their needs at the Pro Desk.
• Drive sales by providing tailored recommendations.
• Maintain a clean and organized work environment.

Skills

Bilingual communication skills

Sales expertise

Customer service skills

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.