Pro Customer Service/Sales

The Home Depot; Rogers (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Rogers, Arkansas is seeking a Pro Customer Service/Sales team member to deliver exceptional service to professional customers. The ideal candidate will assist with sales goals, manage inventory, and provide tailored recommendations based on customer needs. Excellent communication skills and teamwork are crucial to success in this role. Join our dedicated team ensuring project success for our valued Pro customers.

Qualifications

• Proven ability to maintain professional relationships with Pro customers.
• Experience in driving sales through customer interaction.
• Strong ability to communicate product recommendations.

Responsibilities

• Assist Pro customers with order fulfillment and loading.
• Meet monthly sales goals using product knowledge.
• Collaborate with teammates to resolve delivery issues.

Skills

Bilingual communication skills

Product knowledge

Sales proficiency

Job description

Pro Customer Service Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.