Pro Customer Service/Sales

The Home Depot; Pace (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Florida is seeking dedicated individuals for their Pro Customer Service/Sales Team. The role focuses on providing exceptional service to professional customers, managing deliveries, and driving sales through product knowledge. Candidates with bilingual communication skills may have an advantage. Join a collaborative team environment where every member contributes to customer success and accomplishment of store goals. This full-time position offers opportunities in a dynamic retail setting.

Qualifications

• Bilingual communication skills may be preferred at certain locations.

Responsibilities

• Provide outstanding service to Pro customers, meeting project-specific needs.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate with team members to maintain a clean and organized environment.
• Assist in maintaining a clean, organized, and safe store environment and meet monthly sales goals and metrics.

Skills

Bilingual communication

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Qualifications

Bilingual communication skills may be preferred at certain locations.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services