Pro Customer Service/Sales

The Home Depot; Lakewood (CO); Vor Ort; USD 30.000 - 50.000; Vollzeit

Zusammenfassung

The Home Depot is seeking team members for its Pro Customer Service/Sales Team in Lakewood, Colorado. This role involves delivering exceptional customer experiences to professional clients such as contractors and property owners. Candidates must proactively drive sales through product knowledge and collaboration. Responsibilities include managing orders, maintaining a clean environment, and supporting store sales goals. Bilingual skills may be preferred based on location. Join a dedicated team committed to making every Pro customer's project a success.

Aufgaben

• Deliver exceptional service to Pro customers including contractors and commercial clients.
• Drive sales by utilizing product knowledge and loyalty programs.
• Collaborate with team members to resolve delivery issues and enhance customer experience.

Jobbeschreibung

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.