Pro Customer Service/Sales

The Home Depot; Forked River (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales associate to deliver exceptional service to professional customers, including contractors and property owners. The role involves driving sales through product knowledge and building lasting relationships with customers. Key responsibilities include assisting at the Pro Desk, managing deliveries, and_monitoring inventory. The ideal candidate will work collaboratively in a fast-paced environment to ensure every customer's project is a success.

Qualifications

• Proactively drive sales by leveraging product knowledge and loyalty programs.
• Meet monthly sales goals and drive metrics for success.
• Build and maintain professional relationships with Pro customers.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Help ensure every Pro customer’s project is a success.
• Monitor inventory and execute sales initiatives.

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full‑time

Job Function

• Other

Industries

• Consumer Services