Pro Customer Service/Sales

The Home Depot; Murrells Inlet (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer in Murrells Inlet seeks a Pro Customer Service Sales member to deliver exceptional service to professional customers. Responsibilities include assisting at the Pro Desk, driving sales through product recommendations, and maintaining a clean and organized environment. The ideal candidate will have strong product knowledge and the ability to build lasting relationships. This full-time position emphasizes teamwork and the highest standards of customer service to ensure project success.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Strong product knowledge and expertise in sales.
• Bilingual communication skills may be preferred.

Responsibilities

• Assist customers at the Pro Desk and loading materials.
• Drive sales by leveraging product knowledge and recommendations.
• Monitor inventory and execute sales initiatives to meet goals.

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services