Pro Customer Service/Sales

The Home Depot; Denham Springs (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated individuals for the Pro Customer Service/Sales Team in Denham Springs. The role involves building relationships with Pro customers, driving sales, and providing exceptional customer service. Candidates should have strong sales skills and product knowledge. This full-time position offers the opportunity to support various customer needs and ensure project success through outstanding service. Join a dynamic team committed to excellence in customer experience.

Qualifications

• Dedicated individuals with exceptional customer service skills.
• Proficient in sales and able to build professional relationships.
• Ability to assist customers with product knowledge and recommendations.
• Team player with focus on safety and store standards.
• Bilingual communication may be required depending on location.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Drive sales using product knowledge and loyalty programs.
• Assist customers at the Pro Desk and manage deliveries.
• Collaborate with team members to uphold standards of service.
• Collaborate with team to keep the store clean, organized, and safe, resolving delivery issues as needed.
• Meet monthly sales goals and store metrics to drive overall performance.

Skills

Sales proficiency

Product knowledge

Customer service

Bilingual communication

Job description

Pro Customer Service Sales – The Home Depot

We are looking for dedicated individuals to join the Home Depot Pro Customer Service/Sales Team. The team delivers an exceptional experience for professional customers across the customer journey, from order fulfillment to product recommendation and delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers, including contractors, property owners, and commercial clients.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Assist customers at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Ensure every Pro customer’s project is a success by providing outstanding service that matches unique project needs.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Possibly provide bilingual communication skills, depending on location and customer needs.

Seniority Level

Not applicable.

Employment Type

Full-time.

Job Function

Other (Consumer Services)

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