Pro Customer Service/Sales

The Home Depot; Bullhead City (AZ); On-site; USD 38,000 - 46,000; Full time

Job summary

A leading retail company is looking for a Pro Customer Service Sales representative in Bullhead City, Arizona. This role involves assisting professional customers, managing deliveries, and driving sales through expert product knowledge. Candidates will work collaboratively to meet sales goals and uphold exceptional customer service standards. Bilingual skills may be preferred. Join the team to deliver tailored experiences and maintain strong relationships with Pro customers.

Qualifications

• Bilingual communication skills may be preferred at certain locations.
• Ability to work with professional customers and contractors.
• Strong communication and problem-solving skills.

Responsibilities

• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk, loading materials, managing deliveries.
• Offer specialized paint and product knowledge.
• Resolve delivery issues and communicate advantages over competitors.
• Maintain a clean, organized, and safe environment.

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Responsibilities include meeting monthly sales goals and other metrics, assisting at the Pro Desk, loading materials, managing deliveries, and offering specialized paint and product knowledge. Collaboration is key; team members work together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services