Pro Customer Service/Sales

The Home Depot; Broussard (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

A leading home improvement retailer is seeking a Customer Service Sales Specialist in Broussard, LA. This full-time role involves assisting professional customers, driving sales, and providing tailored product recommendations. The ideal candidate has strong customer service and communication skills, with a focus on collaboration to meet project needs. Team members will support various store responsibilities while ensuring a clean and safe environment. Bilingual skills are preferred depending on customer needs.

Qualifications

• Experience in customer service, preferably in a sales environment.
• Ability to build and maintain professional relationships.
• Strong communication and teamwork skills.

Responsibilities

• Assist Pro customers with order fulfillment and product recommendations.
• Drive sales and meet monthly sales goals.
• Maintain a clean and organized work environment.
• Monitor inventory and participate in sales initiatives to meet store goals.
• Provide tailored delivery solutions and contribute to loyalty program initiatives.

Skills

Bilingual communications skills

Product knowledge

Customer service skills

Job description

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Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services

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