Pro Customer Service/Sales

The Home Depot; Hanover (York County); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in York County, Hanover. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include driving sales, assisting at the Pro Desk, and managing deliveries. The ideal candidate should possess strong communication skills and knowledge of products relevant to Pro customers. Join the team to ensure customer project success while maintaining service excellence.

Qualifications

• Experience in sales with a focus on customer service excellence.
• Ability to build and maintain professional relationships with customers.
• Knowledge of products and services relevant to the Pro customer segment.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales initiatives and meet monthly sales goals.
• Assist at the Pro Desk and manage deliveries.

Skills

Bilingual communication skills

Sales experience

Customer service skills

Product knowledge

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services