Pro Customer Service/Sales

The Home Depot; Portland (ME); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Portland, Maine. The role is dedicated to delivering excellent service for professional customers including contractors and property owners. Team members will support the customer journey from order fulfillment to product recommendations. This full-time position requires collaboration with team members to ensure customer satisfaction and uphold store goals. Strong communication skills, including bilingual ability, are preferred.

Qualifikationen

• Customer service for professional customers is preferred.

Aufgaben

• Deliver exceptional experience for professional customers, including contractors and property owners.
• Support every stage of the Pro customer journey from order fulfillment to tailored delivery solutions.
• Build and maintain professional relationships with Pro customers and proactively drive sales.
• Monitor inventory and support sales initiatives.

Jobbeschreibung

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

• Other

Industries

Consumer Services