Pro Customer Service & Sales Specialist

The Home Depot; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

A major home improvement retailer is seeking a Pro Customer Service Sales team member in Troy, Michigan. This role involves supporting professional customers with exceptional service, sales driving, and product knowledge. You will collaborate with team members to ensure a seamless experience from order fulfillment to expert recommendations. Bilingual skills are preferred in certain locations. This position is full-time and aims to meet sales goals while maintaining high standards of customer satisfaction.

Qualifications

• Strong customer service and sales skills.
• Ability to build professional relationships.
• Proficient in product knowledge related to Pro customers.

Responsibilities

• Deliver an exceptional experience for Pro customers.
• Support every stage of the Pro customer journey.
• Meet monthly sales goals and drive store sales.

Skills

Customer relationship management

Sales driving

Product knowledge

Bilingual communication

Job description

A major home improvement retailer is seeking a Pro Customer Service Sales team member in Troy, Michigan. This role involves supporting professional customers with exceptional service, sales driving, and product knowledge. You will collaborate with team members to ensure a seamless experience from order fulfillment to expert recommendations. Bilingual skills are preferred in certain locations. This position is full-time and aims to meet sales goals while maintaining high standards of customer satisfaction.