PRN/Supp - Patient Services/RHC Coordinator - Admitting and Billing Front Desk

Odessa Memorial Healthcare Center; Washington (District of Columbia); On-site; USD 25,000 - 33,000; Part time

Job summary

Odessa Memorial Healthcare Center in Washington, DC is seeking a Patient Services/RHC Coordinator - PRN/Supp to cover front desk duties at the Main Hospital and Rural Health Clinic. The role blends professionalism, friendliness, multitasking, and strong interpersonal skills to support patient flow and administrative operations.

Daily tasks include answering calls, greeting patients, registering patients, verifying insurance, handling discharge processes, assisting HIM with charts, and supporting

Qualifications

• Minimum of high school diploma or GED.
• Strong interpersonal skills.
• High level of administrative experience and computer knowledge.

Responsibilities

• Telephone management: Answering calls professionally, assessing needs, and transferring calls as necessary.
• Receptionist/clerical duties: Performing general receptionist and clerical duties as needed.
• Patient interaction: Greeting patients and visitors warmly, assisting them with their needs.
• Patient registration: Registering patients for various services, updating insurance information, and obtaining signatures.
• Insurance verification: Verifying insurance coverage and obtaining pre-authorizations when required.
• Patient discharge and readmission: Handling the administrative aspects of patient discharge and readmission processes.
• General office coordinator: Assisting staff with various tasks like locating personnel, photocopying, faxing, and maintaining office supplies.
• Front office coordinator: Ensuring the front office is well-organized and accessible to all staff members.
• Mail handling: Sorting and distributing mail to appropriate recipients.
• Petty cash management: Managing petty cash, including disbursing money, collecting receipts, and balancing accounts.
• Supporting HIM department: Assisting the Health Information Management (HIM) department with tasks like scanning charts, preparing documents, and supplying forms to patients.
• Patient survey administration: Mailing patient satisfaction surveys, collecting and analyzing results.
• Resident family list maintenance: Updating lists of resident family members.
• Collaborating with the Billing Department: Providing support to the billing department as required.
• Team management: Participating in the hiring process for front desk staff and training new hires.

Skills

Interpersonal skills

Administrative experience

Computer literacy

Multitasking

Education

High school diploma or GED

Job description

Description

Patient Services/RHC Coordinator - PRN/Supp position

This is a fill in position for front desk coverage at both the Main Hospital as well as the Rural Health Clinic

This position requires a blend of professionalism, competence, friendliness, multitasking ability, strong interpersonal skills, and self-motivation. These qualities are essential for effectively managing the demands of the role and contributing to a positive work environment.

Essential Functions:

Telephone Management: Answering calls professionally, assessing needs, and transferring calls as necessary.

Receptionist/Clerical Duties: Performing general receptionist and clerical duties as needed.

Patient Interaction: Greeting patients and visitors warmly, assisting them with their needs.

Patient Registration: Registering patients for various services, updating insurance information, and obtaining necessary signatures.

Insurance Verification: Verifying insurance coverage and obtaining pre-authorizations when required.

Patient Discharge and Readmission: Handling the administrative aspects of patient discharge and readmission processes.

General Office Coordinator: Assisting staff with various tasks like locating personnel, photocopying, faxing, and maintaining office supplies.

Front Office Coordinator: Ensuring the front office is well-organized and accessible to all staff members.

Mail Handling: Sorting and distributing mail to appropriate recipients.

Petty Cash Management: Managing petty cash, including disbursing money, collecting receipts, and balancing accounts.

Supporting HIM Department: Assisting the Health Information Management (HIM) department with tasks like scanning charts, preparing documents, and supplying forms to patients.

Patient Survey Administration: Mailing patient satisfaction surveys, collecting and analyzing results.

Resident Family List Maintenance: Updating lists of resident family members.

Collaborating with the Billing Department: Providing support to the billing department as required.

Team Management: Participating in the hiring process for front desk staff and training new hires.

Requirements

Required:

Minimum of high school diploma or GED

Strong interpersonal skills

High level of administrative experience and computer knowledge