PRN Patient Experience Specialist

Envision Radiology

Fort Worth (TX)

Hybrid

USD 24,000 - 29,000

Part time

10 hours ago
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Benefits offered by this job

Company Matched 401k Plan
Employee Stock Ownership Plan
Paid Time Off + Paid Holidays
Employee Assistance Program

Job summary

Envision Radiology in Fort Worth, TX is seeking a PRN Patient Service Representative to support front-desk operations in a busy outpatient setting. The role emphasizes patient-centric service, accurate data entry, check-in/out, scheduling, and handling payments while maintaining compliance with workflows and provider needs.

Typical shifts include weekday afternoons (3 PM–9 PM) and Saturdays 8 AM–2 PM, with a pay range of $17.70–$21.30 per hour.

Qualifications

  • One plus year of experience providing exceptional customer service – healthcare environment preferred.
  • Detail oriented, self-motivated, a problem solver and a team player.
  • Ability to excel in a fast-paced team environment and continuously exceed expectations.

Responsibilities

  • Answers inbound calls to the Center.
  • Provides a friendly and warm greeting to all patients and/or providers.
  • Checks scheduled patients in/out and ensures proper documentation is received from patient.
  • Collects co-pays, co-insurance, and deductible if necessary.
  • Listens and resolves patient, provider, and any customer complaints; communicates as needed.
  • Ensures accurate data entry for patient registration and assists with medical records.

Skills

Organizational Skills
Time Management
Problem Solving/Analysis
Customer/Client Focus

Education

High School diploma or GED

Job description

Envision Radiology in Fort Worth, TX is seeking a PRN Patient Service Representative to support front-desk operations in a busy outpatient setting. The role emphasizes patient-centric service, accurate data entry, check-in/out, scheduling, and handling payments while maintaining compliance with workflows and provider needs.

Typical shifts include weekday afternoons (3 PM–9 PM) and Saturdays 8 AM–2 PM, with a pay range of $17.70–$21.30 per hour.

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