PRN Front Desk Coordinator — Patient Care & Admin

Physician Partners of America; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Physician Partners of America is seeking a front desk professional to greet patients and handle daily front office tasks, with a focus on chart accuracy and deposits during surgery days. The role includes ongoing and occasional audits to ensure compliance.

A candidate with medical office front desk experience will thrive in this fast-paced setting. Requirements include 2 years of medical front desk experience, strong verbal and written communication, and proficiency with office software and

Qualifications

• 2 years prior medical office front desk experience
• Good verbal and written skills
• Proficient with computer programs and office equipment

Responsibilities

• Greet patients upon entry and handle daily front office tasks
• Schedule patients into HST (ASC program) at least 2 weeks out and update daily
• Assist with calls to patients 3-5 days before surgery about financial expectations
• Offer patients payment plans per policy
• Prepare deposits and complete deposit logs
• Answer phones within 4 rings with a pleasant, professional demeanor
• Scan invoices
• Scan charting into the EMR system
• Log chart audits and patient satisfaction scores
• Manage co-pay collections, invoices, deposit logs, charts, and audits in a timely manner
• Demonstrate professional, courteous demeanor with patients, visitors, and staff

Skills

HIPAA knowledge

Front desk experience

Multitasking

Customer service

Verbal and written communication

Teamwork

Analytical skills

MS Office

Tools

MS Office Suite

EMR system

Job description

Physician Partners of America is seeking a front desk professional to greet patients and handle daily front office tasks, with a focus on chart accuracy and deposits during surgery days. The role includes ongoing and occasional audits to ensure compliance.

A candidate with medical office front desk experience will thrive in this fast-paced setting. Requirements include 2 years of medical front desk experience, strong verbal and written communication, and proficiency with office software and