Medical Front Desk Coordinator: Patient Experience & Admin

Physician Partners of America; Ruskin (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Physician Partners of America is seeking a front desk professional to greet patients, manage daily front office tasks, and ensure charts and deposits are accurate. The role includes auditing activities and coordinating with surgical schedules within a busy ASC environment.

The candidate will handle HIPAA compliant duties, schedule in HST, process deposits, and maintain professional communication with patients and staff. This on-site position requires multitasking in a fast-paced medical office.

Qualifications

• 2 years prior medical office front desk experience
• Good verbal and written skills
• Proficient with computer programs and office equipment

Responsibilities

• Greet patients and handle daily front office tasks.
• Schedule patients into HST and update weekly.
• Assist with pre-surgery calls regarding financial expectations.
• Offer payment plans per policy.
• Prepare deposits and deposit logs.
• Answer phones professionally within four rings.
• Scan invoices and charting into EMR.
• Log chart audits and patient satisfaction scores.
• Co-pay collections, invoices, deposits, and audits in a timely manner.
• Maintain professional demeanor with patients, visitors, staff.

Skills

HIPAA compliance

Front desk experience

Communication skills

Customer service

Tools

HST ASC software

MS Office Suite

EMR systems

Scanner / copier / printer

Job description

Physician Partners of America is seeking a front desk professional to greet patients, manage daily front office tasks, and ensure charts and deposits are accurate. The role includes auditing activities and coordinating with surgical schedules within a busy ASC environment.

The candidate will handle HIPAA compliant duties, schedule in HST, process deposits, and maintain professional communication with patients and staff. This on-site position requires multitasking in a fast-paced medical office.