PRN Float: Medical Assistant & Front Desk Pro

Capitol Pain; Columbus (IN); Hybrid; USD 21,000 - 26,000; Full time

Job summary

CPIhealth is seeking a dependable PRN float clinical support specialist to provide front-office and clinical support across multiple CPIhealth clinics in Indiana. The role combines Medical Assistant and Patient Care Coordinator duties and requires travel between Bloomington, Columbus, and Greenwood clinics.

The successful candidate will welcome patients, verify insurance, schedule, document in EMR, and support administrative and clinical tasks while adapting to different workflows and locations.

Qualifications

• High School Diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Current CMA, RMA, or CCMA certification from an accredited agency.
• Current BLS certification or ability to obtain certification within three months of hire.
• Reliable transportation and ability to travel between Bloomington, Columbus, and Greenwood clinic locations.
• Ability to perform both clinical and administrative responsibilities.
• Knowledge of medical terminology.
• Strong interpersonal, organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Working knowledge of computers and electronic medical record systems.

Responsibilities

• Greet and assist patients, visitors, and vendors in a professional and welcoming manner.
• Schedule appointments and maintain provider schedules.
• Verify insurance eligibility and update patient demographic and insurance information.
• Collect copays, balances, and other patient payments.
• Review, maintain, and update patient records in the electronic medical record.
• Scan and upload documentation into patient charts.
• Communicate appointment delays and patient arrivals to providers and clinical staff.
• Maintain reception and waiting areas.
• Assist patients with questions regarding office policies and procedures.
• Support daily administrative and office operations, including inventory management and mail distribution.
• Maintain confidentiality of patient, medical, and financial information.
• Room patients and obtain vital signs, history, and chief complaint as needed.
• Prepare patients for examinations and procedures.
• Assist providers during patient visits and procedures.
• Document patient encounters and clinical information in the EMR.
• Coordinate referrals, testing, and provider orders.
• Provide patient education and discharge instructions.
• Travel between CPIhealth clinic locations to provide coverage as needed.

Skills

Communication

Customer service

Multitasking

Teamwork

Education

High School Diploma

Medical Assistant program

CMA/RMA/CCMA certification

BLS certification

Tools

NextGen

eClinicalWorks (ECW)

Job description

CPIhealth is seeking a dependable PRN float clinical support specialist to provide front-office and clinical support across multiple CPIhealth clinics in Indiana. The role combines Medical Assistant and Patient Care Coordinator duties and requires travel between Bloomington, Columbus, and Greenwood clinics.

The successful candidate will welcome patients, verify insurance, schedule, document in EMR, and support administrative and clinical tasks while adapting to different workflows and locations.