PRN Central Scheduler: Patient Appointments & Coordination

Intermountain Healthcare Inc.; Broomfield (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

Intermountain Health is seeking a PRN scheduler to pre-register patients for appointments and coordinate information across departments. You will handle high call volumes and ensure accurate data entry and insurance verification.

The role requires strong computer skills, excellent customer service, and the ability to work across multiple locations. This is an on-site position with potential for flexible scheduling.

Qualifications

• High school diploma or equivalent required; or 4 years revenue cycle experience.
• Minimum 2 years revenue cycle experience and/or 2 years in a contact center.

Responsibilities

• Schedule and pre-register patients for appointments and other department activities.
• Handle high call volumes across multiple locations and departments.
• Transcribe external orders from physicians.
• Provide patients with preparation and location information.
• Input and verify patient data in systems.
• Validate and explain patient insurance benefits.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating Knowld

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

4 years revenue cycle experience

Job description

Intermountain Health is seeking a PRN scheduler to pre-register patients for appointments and coordinate information across departments. You will handle high call volumes and ensure accurate data entry and insurance verification.

The role requires strong computer skills, excellent customer service, and the ability to work across multiple locations. This is an on-site position with potential for flexible scheduling.