PRN Call Center Associate – Inbound Triage

SSM Health; Mount Vernon (IL); On-site; USD 20,664 - 30,775; Part time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options (DailyPay)

Upfront Tuition Coverage

Job summary

SSM Health Good Samaritan Hospital – Mount Vernon, IL is seeking a PRN Call Center Associate to answer incoming calls and triage inquiries. The role offers variable shifts including nights, days, weekends and holidays, with an average of about 16 hours per month, and pay between $15.00 and $22.34 per hour with competitive benefits.

Education required is a High School diploma/GED or 10 years of work experience; no prior experience is required.

Qualifications

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
• Collects relevant caller data to assist with measurement, tracking and reporting activities.
• Track inquiries, questions and answers and provide resolution.
• May perform clerical or administrative duties.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health Good Samaritan Hospital – Mount Vernon, IL is seeking a PRN Call Center Associate to answer incoming calls and triage inquiries. The role offers variable shifts including nights, days, weekends and holidays, with an average of about 16 hours per month, and pay between $15.00 and $22.34 per hour with competitive benefits.

Education required is a High School diploma/GED or 10 years of work experience; no prior experience is required.