Intake Call Center - Behavioral Health

Prime Healthcare; Chicago (IL); On-site; USD 24,000 - 34,000; Full time

Job summary

Prime Healthcare is seeking a Per Diem Behavioral Health Call Center representative at Saint Mary of Nazareth Hospital in Chicago. The role handles inquiries about hospital services, assists admissions, verifies insurance, and completes registration duties.

Ideal candidates have an Associate’s Degree in Human Services, 2 years of psychiatric population experience, and 3 years in customer service. Compensation is competitive and dependent on experience.

Qualifications

• Associate’s Degree in Human Services field preferred.
• Two (2) years’ experience working with psychiatric population preferred.
• Three (3) years’ experience in customer service required.

Responsibilities

• Answers inquiry calls from all persons with regard to information about hospital services and programs.
• Facilitates admissions, verifies insurance information and performs all registration duties.

Skills

Customer service

Psychiatric population experience

Communication skills

Education

Associate’s Degree in Human Services

Job description

Overview

• Department: Behavioral Health - Call Center (High Volume)
• Schedule: Per Diem, Days, 7:00 am to 7:30 pm (Must work 4 shifts per month)
• Facility: Saint Mary of Nazareth Hospital
• Location: 2233 W. Division St. Chicago, IL

Responsibilities

Answers inquiry calls from all persons with regard to information about hospital services and programs. Facilitates the admissions, also verifies insurance information and performs all registration duties.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Associate’s Degree in Human Services field preferred.

2. Two (2) years’ experience working with psychiatric population preferred.

3. Three (3) years’ experience in customer service required.

Pay Transparency

Saint Mary of Nazareth Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.01. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf