Private Lounge Server

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 96,432,000 - 103,320,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee travel program

Free daily meals

Paid time off

Parking benefits

Laundry service

Job summary

Four Seasons Hotel One Dalton Street Boston is seeking a guest-focused server to deliver meals, assist with table settings, and ensure timely, accurate service for guests and residents.

You will greet guests to Four Seasons standards, collaborate with teammates to maintain smooth operations, and support shifts including weekends and holidays. The position offers an hourly wage with comprehensive benefits.

Qualifications

• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Requires reading, writing and oral proficiency in the English language.

Responsibilities

• Deliver food from kitchen to the residents ensuring accuracy and timeliness.
• Assist in clearing, cleaning and setting tables with linens, china, glass and silver for service.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Work harmoniously and professionally with co-workers and supervisors.
• Ability to work independently for shifts (with management support).
• Close guest checks; process cash and credit card payments; settle voided checks or complimentary meals.
• Ability to work weekends, nights and holidays.

Skills

Tray carry

Cash handling

English proficiency

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston’s most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

Responsibilities Include (but are not limited to):

• Deliver food from kitchen to the residents ensuring accuracy and timeliness.
• Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Work harmoniously and professionally with co-workers and supervisors.
• Ability to work independently for shifts (with management support).
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Ability to work, weekend, nights and holidays.

Preferred Qualifications and Skills:

• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Requires reading, writing and oral proficiency in the English language.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you’ll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees enjoy:

• Hourly Rate: $34.84
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Four Seasons is an Equal Opportunity, Affiliated Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.