Private Duty Home Care Scheduler & Operations Lead

Maverick Group US LLC; Deltona (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Maverick Group US LLC in Central Florida is seeking a Private Duty Home Care Scheduler to manage daily scheduling and non-medical care coordination. The role acts as the main liaison between clients, families, and caregivers, excelling in a fast-paced environment and delivering exceptional customer service.

The ideal candidate will handle complex scheduling puzzles, maintain accurate records in EHR and EVV systems, and support on-call coverage to ensure continuity of care across staff and

Qualifications

• 1+ years of experience in private duty, non-medical home care scheduling or healthcare roster management.
• Exceptional verbal, written, and interpersonal communication with a strong customer-service focus.
• Proven ability to manage multi-variable logistics in a dynamic, high-volume environment.
• High computer literacy, accurate data entry, and quick learning of new software.

Responsibilities

• Build, maintain, and optimize weekly visiting schedules using EHR software.
• Match caregivers with clients based on skills, care needs, availability, and location.
• Resolve last-minute coverage issues and adjust schedules as needed.

Skills

Scheduling management

Customer service

Communication

Data entry

Problem-solving

Education

Healthcare Administration / Business degree

Tools

WellSky Home Care

Job description

Maverick Group US LLC in Central Florida is seeking a Private Duty Home Care Scheduler to manage daily scheduling and non-medical care coordination. The role acts as the main liaison between clients, families, and caregivers, excelling in a fast-paced environment and delivering exceptional customer service.

The ideal candidate will handle complex scheduling puzzles, maintain accurate records in EHR and EVV systems, and support on-call coverage to ensure continuity of care across staff and