Private Dining Sales Growth Manager

Ruth's Chris Steak House; Walnut Creek (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Leadership Training

Dining Discounts

Job summary

Ruth's Chris Steak House in Walnut Creek, CA is seeking a Restaurant Sales Manager to grow top-line sales across Bar, Dining Room, Private Dining and Off-Premises. You will lead proactive outreach and local marketing to convert leads into events.

Responsibilities include tailoring solutions for events, generating Banquet Event Orders, and coordinating with the management team to ensure flawless execution and exceptional guest experiences.

Qualifications

• Create quarterly sales and marketing plan and competitive analysis.
• Fill the sales pipeline by utilizing prospecting tactics.
• Present, negotiate, and successfully private dining events.
• Provide Legendary Service to develop Guest rapport, and book repeat Guests throughout the year.
• Remain fully engaged through internal maximization of table touching, networking in bar/lounge, greeting Guests, and interacting with regulars and dining room VIPs.
• Maintain active memberships with meeting planner associations and attend networking events to increase private dining and catering awareness.
• Actively pursue preferred caterer status at local venues.
• Understand and utilize booking software TripleSeat to track all incoming leads and events.
• Respond to Guest inquiries promptly, obtain all relevant information from the Guest to send appropriate menu pricing information and secure business.
• Generate a Banquet Event Order, contracting the event specifications and follow-up with the host to secure an executed/signed contract and deposit.
• Communicate all event details to the local management team, ensuring 100% clarity of details and expectations, validating information and menu, and answering questions.
• Develop and execute local events/wine dinners as needed driving additional sales.
• Keep record of Guest contact information, interactions and transactions in our reservation system.
• Maximize private dining revenue center profitability through responsible sales techniques and utilization of approved menus with adherence to established program SOP.
• Periodically prepares and reports results, status of accounts, and leads to leadership.
• Additional duties as assigned

Responsibilities

• Create quarterly sales and marketing plan and competitive analysis.
• Fill the sales pipeline by utilizing prospecting tactics.
• Present, negotiate, and successfully private dining events.
• Provide Legendary Service to develop Guest rapport, and book repeat Guests throughout the year.
• Remain fully engaged through internal maximization of table touching, networking in bar/lounge, greeting Guests, and interacting with regulars and dining room VIPs.
• Understand and utilize booking software TripleSeat to track all incoming leads and events.
• Generate a Banquet Event Order, contracting the event specifications and follow-up with the host to secure an executed/signed contract and deposit.

Skills

Prospecting

Sales planning

Guest relationship

Negotiation

Event coordination

Booking software

Tools

TripleSeat

Job description

Ruth's Chris Steak House in Walnut Creek, CA is seeking a Restaurant Sales Manager to grow top-line sales across Bar, Dining Room, Private Dining and Off-Premises. You will lead proactive outreach and local marketing to convert leads into events.

Responsibilities include tailoring solutions for events, generating Banquet Event Orders, and coordinating with the management team to ensure flawless execution and exceptional guest experiences.