Private Dining & Events Sales Lead

Ruth's Chris Steak House; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Management incentive plan

401(k) with match

Generous paid time off

Training & leadership development

Dining discounts

State Benefits Overview

Job summary

Ruth's Chris Steak House in Knoxville, TN is seeking a Restaurant Sales Manager to grow top-line sales across Revenue Centers, with emphasis on private dining and proactive outreach.

In this role, you will tailor solutions for event objectives, upsell, and generate Banquet Event Orders while coordinating with the General Manager and Executive Chef to meet or exceed sales targets and ensure guest satisfaction.

Responsibilities

• Create quarterly sales and marketing plan and competitive analysis
• Fill the sales pipeline by utilizing prospecting tactics
• Present, negotiate, and successfully private dining events
• Provide Legendary Service to develop Guest rapport, and book repeat Guests throughout the year
• Remain fully engaged through internal maximization of table touching, networking in bar/lounge, greeting Guests, and interacting with regulars and dining room VIPs
• Maintain active memberships with meeting planner associations and attend networking events to increase private dining and catering awareness
• Actively pursue preferred caterer status at local venues
• Understand and utilize booking software TripleSeat to track all incoming leads and events
• Respond to Guest inquiries promptly, obtain all relevant information from the Guest to send appropriate menu pricing information and secure business.
• Generate a Banquet Event Order, contracting the event specifications and follow-up with the host to secure an executed/signed contract and deposit.
• Communicate all event details to the local management team, ensuring 100% clarity of details and expectations, validating information and menu, and answering questions.
• Develop and execute local events/wine dinners as needed driving additional sales
• Keep record of Guest contact information, interactions and transactions in our reservation system.
• Maximize private dining revenue center profitability through responsible sales techniques and utilization of approved menus with adherence to established program SOP.
• Periodically prepares and reports results, status of accounts, and leads to leadership
• Additional duties as assigned

Job description

Ruth's Chris Steak House in Knoxville, TN is seeking a Restaurant Sales Manager to grow top-line sales across Revenue Centers, with emphasis on private dining and proactive outreach.

In this role, you will tailor solutions for event objectives, upsell, and generate Banquet Event Orders while coordinating with the General Manager and Executive Chef to meet or exceed sales targets and ensure guest satisfaction.