Private Club General Manager — Elevate Member Experience

BoardRoom magazine; New York (NY); On-site; USD 180,000 - 230,000; Full time

Job summary

The River Club in New York, NY seeks a seasoned General Manager to lead all club operations, uphold traditions, and deliver premier member experiences across dining, athletics, and hospitality.

Reporting to the President and Board, you will drive financial performance, talent development, strategic planning, and capital projects while maintaining the club's historic character and family atmosphere.

Qualifications

• Accomplished private club leader with a strong hospitality background.
• Financial expertise and experience overseeing budgets and forecasting.
• Commitment to The River Club's traditions and member-focused service.

Responsibilities

• Provide strategic and operational leadership across all Club departments, including food and beverage, athletics, overnight accommodation, facilities, finance, membership services, and administration.
• Preserve The River Club's history, traditions, and family-oriented culture while identifying thoughtful opportunities to enhance the member experience.
• Establish and maintain exceptional service standards, emphasizing personalized hospitality, member recognition, and anticipatory service.
• Maintain a highly visible and approachable presence throughout the Club, building meaningful relationships with members, guests, employees, and the Board.
• Lead, mentor, and develop a high-performing management team while promoting accountability, collaboration, and professional growth.
• Oversee food and beverage operations, ensuring outstanding dining experiences, innovative programming, and consistent quality.

Skills

Hospitality leadership

Financial acumen

Team development

Strategic planning

Job description

The River Club in New York, NY seeks a seasoned General Manager to lead all club operations, uphold traditions, and deliver premier member experiences across dining, athletics, and hospitality.

Reporting to the President and Board, you will drive financial performance, talent development, strategic planning, and capital projects while maintaining the club's historic character and family atmosphere.