General Manager

The River Club of New York, Inc.; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

The River Club of New York, Inc. seeks an experienced General Manager to lead operations at its prestigious private family club in New York City.

The role demands hospitality excellence, strategic oversight of all departments, and a deep commitment to member service while preserving the Club’s traditions and culture. You will mentor a senior management team, manage budgets and capital plans, partner with the Board on long‑term initiatives, and nurture strong relationships with members, staff,

Qualifications

• Minimum 10 years of progressive management experience in high-end private clubs.
• General Manager experience at a distinguished city club or comparable private club preferred.
• Strong financial management, budgeting, and strategic planning skills.
• Proven ability to lead teams and deliver exceptional hospitality experiences.
• Experience working with Boards, committees, and organized labor.
• Excellent communication, interpersonal, and relationship-building skills.
• Bachelor's degree preferred; CCM, CCE, or CHA certification highly desirable.

Responsibilities

• Provide strategic leadership and oversee daily operations across all Club departments.
• Maintain exceptional standards of personalized service and member satisfaction.
• Lead, mentor, and develop a high-performing management team.
• Oversee operating budgets, financial performance, and capital planning.
• Partner with the Board of Governors on strategic initiatives and long-term planning.
• Strengthen member engagement through dining, athletic, and social programming.
• Maintain strong relationships with members, employees, local unions, and the community.

Skills

Strategic leadership

Financial management

Budgeting

Team leadership

Communication & relationship building

Education

Bachelor's degree preferred

CCM/CCE/CHA certification desirable

Job description

The River Club is seeking an experienced General Manager to lead operations at one of New York City’s most distinguished private family clubs. The ideal candidate will bring exceptional hospitality leadership, strong financial expertise, and a commitment to delivering a premier member experience while preserving the Club’s traditions and culture.

Responsibilities

• Provide strategic leadership and oversee daily operations across all Club departments
• Maintain exceptional standards of personalized service and member satisfaction
• Lead, mentor, and develop a high-performing management team
• Oversee operating budgets, financial performance, and capital planning
• Partner with the Board of Governors on strategic initiatives and long-term planning
• Strengthen member engagement through dining, athletic, and social programming
• Maintain strong relationships with members, employees, local unions, and the community

Qualifications

• Minimum 10 years of progressive management experience in high-end private clubs
• General Manager experience at a distinguished city club or comparable private club preferred
• Strong financial management, budgeting, and strategic planning skills
• Proven ability to lead teams and deliver exceptional hospitality experiences
• Experience working with Boards, committees, and organized labor
• Excellent communication, interpersonal, and relationship-building skills
• Bachelor's degree preferred; CCM, CCE, or CHA certification highly desirable