Private Banking Services Leader

Central Pacific Bank (HI); Honolulu (HI); On-site; USD 72,000 - 103,000; Full time

Job summary

Central Pacific Bank (HI) is seeking a Full-Time ICP Support leader in Honolulu, HI to drive private banking client relationships and services. The role emphasizes staff oversight, compliance, and cross-functional collaboration with Wealth and Bank teams.

The position requires strong leadership, extensive banking operations experience, and a focus on delivering exceptional customer experiences to high-net-worth clients.

Qualifications

• Bachelor’s Degree required.
• 5+ years of banking operations experience, including staff supervision.
• Strong emphasis on customer experience and relationship management.

Responsibilities

• Oversee client experience and relationship management across private banking offices.
• Ensure operational oversight, compliance with bank policies and risk management protocols.
• Lead staff development, training, and performance goals for the team.
• Support sales initiatives and cross-selling to enhance revenue and client engagement.
• Oversee cash management, security, and accurate transaction processing.

Skills

Leadership

Customer service

Relationship management

Compliance

Risk management

Team development

Education

Bachelor’s Degree

Job description

Central Pacific Bank (HI) is seeking a Full-Time ICP Support leader in Honolulu, HI to drive private banking client relationships and services. The role emphasizes staff oversight, compliance, and cross-functional collaboration with Wealth and Bank teams.

The position requires strong leadership, extensive banking operations experience, and a focus on delivering exceptional customer experiences to high-net-worth clients.