Private Banking Services Lead

Central Pacific Bank; Honolulu (HI); On-site; USD 85,000 - 110,000; Full time

Job summary

Central Pacific Bank is seeking a leader for their Private Banking division in Honolulu, Hawaii. This role involves overseeing customer experience, ensuring compliance with regulations, and mentoring staff to maintain high service standards.

The ideal candidate should have significant banking operation experience and a Bachelor's degree, coupled with skills in customer relationship management and operational oversight. A focus on business development and risk management is essential for fostering client satisfaction.

Qualifications

• 5+ years of banking operation experience, including documentation and branch sales/service.
• 2+ years of Management experience or 4+ years of Supervisory experience required.
• Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required.

Responsibilities

• Oversee customer service operations ensuring high-quality interactions.
• Ensure compliance with bank policies and regulations.
• Supervise and mentor employees to foster a customer-centric culture.

Skills

Customer Relationship Management

Staff Oversight

Operational Compliance

Business Development

Risk Management

Education

Bachelor's Degree in a business-related discipline

Tools

Office Equipment

Job description

Central Pacific Bank is seeking a leader for their Private Banking division in Honolulu, Hawaii. This role involves overseeing customer experience, ensuring compliance with regulations, and mentoring staff to maintain high service standards.

The ideal candidate should have significant banking operation experience and a Bachelor's degree, coupled with skills in customer relationship management and operational oversight. A focus on business development and risk management is essential for fostering client satisfaction.