Private Banking Client Service Specialist

PNC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with match

Paid holidays and vacation days

Job summary

PNC is seeking a Client Service Associate in Pittsburgh, PA, focused on developing and maintaining long-term client relationships within the Private Bank. The role emphasizes exceptional service, accurate processing of client requests, and proactive problem solving in a fast-paced office setting.

As a team member, you will identify opportunities to leverage digital tools for self-service solutions, communicate with internal partners, and contribute to service improvements while upholding risk

Qualifications

• University degree required with <1 year of professional experience.
• Strong customer service and communication skills.

Responsibilities

• Develops and maintains long-term client relationships and manages client expectations.
• Provides exceptional client service and handles requests and transactions (money movement, updates, beneficiary administration, transfers, and research).
• Escalates issues to senior leadership and coordinates with internal teams to resolve problems.

Skills

Client Relationship Management

Attention to Detail

Communication

Investment Knowledge

Education

Bachelor's degree

Job description

PNC is seeking a Client Service Associate in Pittsburgh, PA, focused on developing and maintaining long-term client relationships within the Private Bank. The role emphasizes exceptional service, accurate processing of client requests, and proactive problem solving in a fast-paced office setting.

As a team member, you will identify opportunities to leverage digital tools for self-service solutions, communicate with internal partners, and contribute to service improvements while upholding risk