Private Banking Client Service Associate

VetJobs; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with company match

Paid time off

Job summary

PNC Private Bank is seeking a Client Service Associate in Pittsburgh to serve as the primary contact for clients and advisors, handling servicing requests across Banking, Investment, and Fiduciary products. You will partner with Advisors and Operations to deliver a seamless client experience from our in-office Pittsburgh location.

The role emphasizes accurate service delivery, risk awareness, and a strong focus on client satisfaction while supporting digital tools and self-service options.

Qualifications

• University/college degree required; <1 year of professional experience or completion of a development program.
• In lieu of a degree, a combination of education, certifications, and experience (including military service) may be considered.

Responsibilities

• Process transaction requests, maintenance requests, and inquiry requests.
• Assist with risk management and client servicing across Private Bank products.
• Collaborate with Advisors/Leaders on client activities and service fulfilment.
• Escalate client issues to senior leadership when needed.

Skills

Accuracy & Detail

Customer Support Policies

Standards & Procedures

Decision Making

Effective Communications

Flexibility & Adaptability

Managing Multiple Priorities

Problem Management

Product & Services Knowledge

Sales Support

Education

Bachelor's degree

Job description

PNC Private Bank is seeking a Client Service Associate in Pittsburgh to serve as the primary contact for clients and advisors, handling servicing requests across Banking, Investment, and Fiduciary products. You will partner with Advisors and Operations to deliver a seamless client experience from our in-office Pittsburgh location.

The role emphasizes accurate service delivery, risk awareness, and a strong focus on client satisfaction while supporting digital tools and self-service options.