Private Aviation FBO Concierge & Guest Experience

Jet Access; Dallas (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Generous benefits

Paid vacation

Training programs

Discounted flight training

Job summary

Jet Access is seeking a Client Experience Representative for our Dallas FBO locations. You will be the welcoming face and voice, delivering personalized, white-glove service to every client who walks through our doors.

This on-site role blends hospitality, operations, and relationship-building, with responsibilities from coordinating luxury accommodations and ground transportation to processing client transactions and invoicing.

Qualifications

• High school diploma or GED required.
• Valid state driver's license required.
• Exceptional interpersonal, verbal, and written communication skills.
• Experience with POS systems, preferably X1 FBO.

Responsibilities

• Deliver proactive, personalized service to general aviation clients.
• Coordinate white-glove concierge services for accommodations and transport.
• Ensure safety and smooth FBO operations in daily tasks.
• Process client transactions and reconcile invoices.

Skills

Interpersonal skills

Verbal & written comms

Customer service

Hospitality mindset

Multitasking

Professional appearance

Team collaboration

Driver's license

Education

High school diploma or GED

Tools

X1 FBO POS

POS systems

Job description

Jet Access is seeking a Client Experience Representative for our Dallas FBO locations. You will be the welcoming face and voice, delivering personalized, white-glove service to every client who walks through our doors.

This on-site role blends hospitality, operations, and relationship-building, with responsibilities from coordinating luxury accommodations and ground transportation to processing client transactions and invoicing.