Prisma Access Network Security Engineer — Hybrid Denver

Entelligence; Denver (CO); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation & holidays

401(k) matching

Job summary

Entelligence in Denver, CO is seeking a Prisma Access Engineer to support a customer in a hybrid setting. You will engage with Entelligence, the customer, and end users to keep environments secure.

The role involves technical discussions, rapid problem solving, and delivering guidance on configurations, troubleshooting, and best practices while contributing to security improvements and knowledge sharing.

Qualifications

• Hands-on experience with GlobalProtect or Prisma Access.
• Ability to work onsite 3 days per week in Denver, CO.
• Experience in fault isolation and remediation in networks.
• Knowledge of remote access technologies and security controls.
• Proficiency with routing protocols: BGP, OSPF, EIGRP.
• Familiarity with legacy WAN solutions and VPNs.

Responsibilities

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting, and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Desire to learn on your feet and thrive on the bleeding edge of networking.

Skills

GlobalProtect

Prisma Access

Network Security

Routing Protocols

Remote Access

Troubleshooting

Job description

Entelligence in Denver, CO is seeking a Prisma Access Engineer to support a customer in a hybrid setting. You will engage with Entelligence, the customer, and end users to keep environments secure.

The role involves technical discussions, rapid problem solving, and delivering guidance on configurations, troubleshooting, and best practices while contributing to security improvements and knowledge sharing.