Printing & Shipping Concierge — In-Store Expert

FedEx Office; Washington (District of Columbia); On-site; USD 29,000 - 33,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services, while operating printing equipment and maintaining store operations.

This role emphasizes consultative customer service, multi-tasking in a fast-paced environment, and accurate handling of transactions. Training and teamwork are key parts of daily duties.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet FedEx Office employment qualifications.

Responsibilities

• Take orders, provide pricing and product information.
• Provide customer expertise in printing, signs & graphics and shipping.
• Operate and maintain a wide variety of equipment.
• Maintain a safe, clean and orderly retail store.

Skills

Customer service

Retail sales

Print/graphics knowledge

Shipping

Education

High school diploma

Tools

POS system

Order systems

Printing equipment

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products and services, while operating printing equipment and maintaining store operations.

This role emphasizes consultative customer service, multi-tasking in a fast-paced environment, and accurate handling of transactions. Training and teamwork are key parts of daily duties.