Print & Shipping Expert - Customer Experience

FedEx Office and Print Services; Manchester (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office and Print Services is hiring a Store Consultant to deliver a positive customer experience. You will assist customers with printing, signs and graphics, and shipping, taking orders and providing pricing and product information.

The role includes operating store equipment, managing the production queue, and ensuring a clean, organized retail environment. The position requires strong communication, the ability to handle cash transactions, and the capacity to work in a fast-paced retail

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver a positive customer experience using consultative skills in printing, signs & graphics, and shipping.
• Take orders, provide pricing and product information, and recommend FedEx Office products and services.
• Operate and maintain a wide variety of equipment and manage the production queue and output.

Skills

Customer service

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services is hiring a Store Consultant to deliver a positive customer experience. You will assist customers with printing, signs and graphics, and shipping, taking orders and providing pricing and product information.

The role includes operating store equipment, managing the production queue, and ensuring a clean, organized retail environment. The position requires strong communication, the ability to handle cash transactions, and the capacity to work in a fast-paced retail