Retail Print & Shipping Concierge

FedEx Group; Newark (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience and assist with printing, signs, graphics, and shipping services. You will take orders, provide pricing, and guide customers to the best FedEx Office solutions while maintaining store operations and safety standards.

The role emphasizes consultative sales, accurate information, and efficient workflow in a fast-paced retail environment. Training and ongoing teamwork are part of the position.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills are essential.
• Customer service oriented with ability to work in a team.

Responsibilities

• Assist customers and understand individual needs using consultative approach.
• Provide pricing, product information, and recommendations for FedEx Office services.
• Take orders, manage store functions, and maintain a clean, safe retail area.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience and assist with printing, signs, graphics, and shipping services. You will take orders, provide pricing, and guide customers to the best FedEx Office solutions while maintaining store operations and safety standards.

The role emphasizes consultative sales, accurate information, and efficient workflow in a fast-paced retail environment. Training and ongoing teamwork are part of the position.