Printing Operations Technical Trainer

Shutterfly, Inc.; Fort Mill (SC); On-site; USD 75,000 - 90,000; Full time

Job summary

Shutterfly, Inc. is seeking a Technical Trainer to elevate the technical capabilities of manufacturing operators and technicians in a high‑volume print environment.

You will develop and deliver hands‑on training on printing equipment, automation, maintenance, and reliability. Position supports on‑site operations in multiple locations with up to 30% travel, converting vendor content into site training, tracking progress, and continually improving programs while supporting audits and

Qualifications

• Degree or 8+ years in digital printing/graphic arts required.
• Experience developing or delivering technical training programs.
• Experience with digital print manufacturing and OEM partnerships.
• Troubleshooting electrical, mechanical, pneumatic and automated systems.

Responsibilities

• Develop, deliver, and maintain technical training programs for manufacturing operators and technicians.
• Work directly on print production equipment to demonstrate repair, troubleshooting, adjustment, calibration, and preventive maintenance techniques.
• Evaluate operator and technician competencies through observation and practical demonstrations.
• Maintain expertise in printing technologies and technical best practices.
• Coordinate, schedule, and facilitate vendor-led technical training programs.
• Convert vendor documentation and technical content into site‑specific training materials, work instructions, and certification programs.
• Improve training tools, materials, and processes based on feedback and operational needs.
• Support audits and compliance reviews related to technical qualifications and training records.

Skills

DFE hardware & software systems

Technical training program development

Training delivery in manufacturing

Experience with OEM equipment & vendor

Troubleshooting electrical/mechanical/

Education

Bachelor's degree in Graphic Communications/Printing Technology/Graphic Arts or 8 years of related experience

Tools

HP Indigo digital presses

Job description

Shutterfly, Inc. is seeking a Technical Trainer to elevate the technical capabilities of manufacturing operators and technicians in a high‑volume print environment.

You will develop and deliver hands‑on training on printing equipment, automation, maintenance, and reliability. Position supports on‑site operations in multiple locations with up to 30% travel, converting vendor content into site training, tracking progress, and continually improving programs while supporting audits and