Printing & Inks Technical Service Specialist

Sun Chemical Corporation; Grand Prairie (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Life insurance

Paid time off

Paid holidays

Long term disability

401(k)

Job summary

Sun Chemical Corporation, located in the Central US (Grand Prairie, TX area), seeks a Technical Service professional to support customers with high-complexity needs and coordinate trials and ramp-ups for new products. The role requires lab/manufacturing coordination, market intelligence, and cross-functional collaboration with sales and product teams.

Candidate should have a BS in a technical field or 5–10 years of industry experience, strong communication, and solid knowledge of MS Office and

Qualifications

• Technical Degree (BS) or 5-10 years of industry experience.
• Good verbal and written communication, analytical and mathematical skills, and creative problem solving.
• Strong knowledge MS Office and SAP.
• Intermediate skill set with Gantt charts.
• Manage multiple complex projects at once.
• High level of pressroom and printing process knowledge.

Responsibilities

• Provide technical service to support Sun Chemical customers of intermediate to higher complexity.
• Manage trial activities for new business opportunities.
• Coordinate ramp up with sales and/or supply chain for new products, including equipment installation and shift management.
• Advise on product selection based on end use and required specifications.
• Develop custom products with product management and provide fitness-for-use guidance.
• Support sales in meetings to discuss complaint and claim details.
• Maintain SME knowledge across Sun's product offerings through training and collaboration.

Skills

Verbal & written communication

Analytical thinking

Creative problem solving

Project management

Education

BS in a technical field

Tools

SAP

MS Office

Job description

Sun Chemical Corporation, located in the Central US (Grand Prairie, TX area), seeks a Technical Service professional to support customers with high-complexity needs and coordinate trials and ramp-ups for new products. The role requires lab/manufacturing coordination, market intelligence, and cross-functional collaboration with sales and product teams.

Candidate should have a BS in a technical field or 5–10 years of industry experience, strong communication, and solid knowledge of MS Office and