Ink Technical Service & Process Improvement Specialist

Sun Chemical; Chicago (IL); On-site; USD 79,000 - 85,000; Full time

Benefits offered by this job

Merit increases

Paid holidays

Paid Time Off

Medical

Dental

Vision

Disability benefits

401(k) + match

Life insurance

Job summary

Sun Chemical in the United States seeks an experienced technical ink specialist for dedicated customer support in Wisconsin and Northern Illinois. You will lead process improvements, guide ink blending, and ensure seamless product delivery while coordinating with customers and Sun teams.

The role requires 5–10 years in the ink industry, hands-on lab and press equipment experience, and strong project management, with travel up to 70% including overnights.

Qualifications

• 5-10 years of ink industry experience.
• Experience with Kepner-Tregoe, Six Sigma, SunMatch.
• Industry laboratory and press equipment knowledge.
• Ability to manage multiple complex projects.
• High level of pressroom and printing process knowledge.

Responsibilities

• Leads process improvement initiatives with customers and Sun employees.
• Makes product selection decisions with Product Management and conducts trials.
• Provides training on ink blending, inventory, and related functions.
• Tracks field activity and compiles technical reports.
• Submits and follows up on regional color match lab requests.
• Provides emergency backfill support for products.

Skills

Ink industry experience

Project management

Pressroom knowledge

Tools

Kepner-Tregoe

Six Sigma

SunMatch

Job description

Sun Chemical in the United States seeks an experienced technical ink specialist for dedicated customer support in Wisconsin and Northern Illinois. You will lead process improvements, guide ink blending, and ensure seamless product delivery while coordinating with customers and Sun teams.

The role requires 5–10 years in the ink industry, hands-on lab and press equipment experience, and strong project management, with travel up to 70% including overnights.