Printing Associate

ABC Imaging; Miami (FL); Presencial; USD 21.000 - 34.000; Jornada completa

Descripción de la vacante

ABC Imaging in Miami, FL is seeking a detail-oriented Printing Associate to join our print production and front desk team. You will coordinate intake, communicate job specs, and track deadlines from order through delivery.

The role requires experience in print production, prepress, or customer service within a graphics environment, with strong organizational and communication skills. You will support production staff and provide front desk support to clients and colleagues.

Formación

• Experience in print production, prepress, or customer service within a graphics or printing environment.
• Strong organizational skills and attention to detail.
• Working knowledge of offset printing, digital printing, and production workflows.
• Familiarity with prepress processes and file preparation standards.
• Excellent verbal and written communication skills.

Responsabilidades

• Monitor and process incoming print jobs via email, production bins, and front counter intake.
• Code and log customer tickets according to company guidelines and production workflows.
• Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets.
• Communicate job requirements clearly to production teams, including operators and prepress staff.
• Review incoming job details to ensure accuracy, completeness, and print readiness.
• Follow up with clients regarding file issues, production questions, and scheduling updates.
• Track jobs through completion and ensure proper job closure, delivery, and shipment logging.
• Provide professional front desk and phone support to clients and internal teams.
• Maintain a clean, organized, and efficient reception and production intake area.
• Manage office and production supplies inventory.
• Support production staff with administrative and workflow assistance as needed.
• Perform additional duties as assigned by management.

Conocimientos

Organizational skills

Attention to detail

Customer service

Print production

Prepress processes

File preparation standards

Verbal/written communication

Multitasking

MS Office

Adobe Creative Suite

Herramientas

Adobe Creative Suite

Descripción del empleo

Printing Associate (Print Production & Front Desk Coordinator)

Job Overview

We are seeking a detail-oriented and customer-focused Printing Associate to join our print production team. This role serves as the key link between clients and production, ensuring all print jobs, specifications, and deadlines are accurately managed from intake through completion.

The ideal candidate has experience in print production, prepress, or customer service within a graphics or printing environment.

Key Responsibilities

• Monitor and process incoming print jobs via email, production bins, and front counter intake
• Accurately code and log customer tickets according to company guidelines and production workflows
• Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets
• Communicate job requirements clearly to production teams, including operators and prepress staff
• Review incoming job details to ensure accuracy, completeness, and print readiness
• Follow up with clients regarding file issues, production questions, and scheduling updates
• Track jobs through completion and ensure proper job closure, delivery, and shipment logging
• Provide professional front desk and phone support to clients and internal teams
• Maintain a clean, organized, and efficient reception and production intake area
• Manage office and production supplies inventory
• Support production staff with administrative and workflow assistance as needed
• Perform additional duties as assigned by management

Qualifications

• Strong organizational skills and exceptional attention to detail
• Experience in customer service, print production, prepress, or graphics environment preferred
• Working knowledge of offset printing, digital printing, and production workflows
• Familiarity with prepress processes and file preparation standards
• Strong problem-solving and solutions-oriented mindset
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced, deadline-driven production environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with graphics applications (Adobe Creative Suite preferred) is a plus