Printing Associate

ABC Imaging; Los Angeles (CA); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

ABC Imaging in Los Angeles seeks a detail-oriented Printing Associate to bridge clients and production from intake to completion. You will manage print jobs, confirm specifications, and ensure deadlines are met while delivering excellent front-desk service.

The role requires experience in print production or prepress, strong communication, and familiarity with production workflows. You will coordinate with operators and staff, track job status, and support administration to keep the studio

Formación

• Experience in print production or related field.
• Customer service experience in graphics environment.
• Familiarity with production workflows.

Responsabilidades

• Monitor and process incoming print jobs via email, production bins, and front counter intake
• Code and log customer tickets according to guidelines
• Serve as primary contact for client inquiries, deadlines, and budgets
• Communicate job requirements to production teams
• Review job details for accuracy and print readiness
• Follow up with clients regarding file issues and scheduling
• Track jobs through completion and closure
• Provide front desk and phone support
• Maintain reception and production intake area
• Manage office and production supplies
• Support production staff with administrative tasks
• Perform additional duties as assigned

Conocimientos

Organizational skills

Attention to detail

Reprographics

Customer service

Print production

Prepress

Communication skills

Herramientas

Adobe Creative Suite

Microsoft Office

Descripción del empleo

Printing Associate (Print Production & Front Desk Coordinator)

Job Overview
We are seeking a detail-oriented and customer-focused Printing Associate to join our print production team. This role serves as the key link between clients and production, ensuring all print jobs, specifications, and deadlines are accurately managed from intake through completion.

The ideal candidate has experience in print production, prepress, or customer service within a graphics or printing environment.

Key Responsibilities

• Monitor and process incoming print jobs via email, production bins, and front counter intake
• Accurately code and log customer tickets according to company guidelines and production workflows
• Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets
• Communicate job requirements clearly to production teams, including operators and prepress staff
• Review incoming job details to ensure accuracy, completeness, and print readiness
• Follow up with clients regarding file issues, production questions, and scheduling updates
• Track jobs through completion and ensure proper job closure, delivery, and shipment logging
• Provide professional front desk and phone support to clients and internal teams
• Maintain a clean, organized, and efficient reception and production intake area
• Manage office and production supplies inventory
• Support production staff with administrative and workflow assistance as needed
• Perform additional duties as assigned by management

Qualifications

• Strong organizational skills and exceptional attention to detail
• Experience with Reprographics
• Experience in customer service, print production, prepress, or graphics environment preferred
• Working knowledge of offset printing, digital printing, and production workflows
• Familiarity with prepress processes and file preparation standards
• Strong problem-solving and solutions-oriented mindset
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced, deadline-driven production environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with graphics applications (Adobe Creative Suite preferred) is a plus