Printer Management Lead — DoD IT, STIG, Onsite Quantico

Empower; Quantico (VA); On-site; USD 110,000 - 171,000; Full time

Job summary

Empower AI seeks a Printer Management Lead at the HQ campus of a Department of War agency in Quantico, VA. You will head a five-person team to operate and maintain the enterprise printer fleet, ensure STIG compliance, manage inventory, and support Tier II resolutions for users.

This onsite role requires US citizenship, TS with SCI eligibility, and DoD 8570/8140 IAT Level I certification. Travel up to 25% and lifting up to 50 lbs are expected.

Qualifications

• Bachelor's degree and 4 years of related experience; substitutions possible per policy.
• U.S. Citizenship required.
• Active Top Secret with SCI eligibility to start (T5/T5R favorable).
• DoD 8570/8140 IAT Level I baseline certification required prior to cybersecurity duties.
• Ability to work independently with limited supervision.

Responsibilities

• Lead enterprise printer management for headquarters DoW agency.
• Analyze faults, determine resolution paths, and coordinate OEM service.
• Maintain STIG compliance, inventory, and on-site support for end users.
• Oversee fleet refresh, consumables, and reports on usage.
• Serve as on-site IT decision-maker for regional sites and coordinate remote resolution.

Skills

Security clearance

Independent problem solving

Customer service

Education

Bachelor's degree

Tools

MECM/SCCM

Intune

BitLocker

Enterprise imaging tools

Job description

Empower AI seeks a Printer Management Lead at the HQ campus of a Department of War agency in Quantico, VA. You will head a five-person team to operate and maintain the enterprise printer fleet, ensure STIG compliance, manage inventory, and support Tier II resolutions for users.

This onsite role requires US citizenship, TS with SCI eligibility, and DoD 8570/8140 IAT Level I certification. Travel up to 25% and lifting up to 50 lbs are expected.