Printer Maintenance Assistant

twenty2 wallpaper; Naugatuck (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A high-end wallpaper and textile production company is seeking a Printer Maintenance Assistant. The role involves maintaining and troubleshooting printers, managing vendor relationships, and ensuring timely printing of orders. Ideal candidates should possess strong troubleshooting skills and mechanical aptitude, with a passion for learning and growth.

Benefits

Paid Time Off

Holidays

COVID-19 Leave

Family Leave

Medical Benefits

Professional Development

401K

Bonuses

Qualifications

• Familiarity with wide format printers preferred.
• Ability to manage vendor relationships for service engineers.

Responsibilities

• Perform daily maintenance on multiple printers.
• Assist in diagnosing and resolving mechanical problems.
• Help coordinate and manage on-site technician service calls.

Skills

Troubleshooting Skills

Mechanical Aptitude

Vendor Relationship Management

Proficiency with Hand and Power Tools

Job description

twenty2 wallpaper is a high-end private label wallpaper and textile production company. We assist artists and designers in developing innovative digital wallpaper and textile collections and custom projects. We are known for our expertise, creativity, high level of customer service, exacting quality standards, and on-time delivery.

twenty2 is hiring for

a Printer Maintenance Assistant who will assist and help coordinate daily and routine maintenance and troubleshooting on wallpaper and textile printers.

General Responsibilities

1. Aid in identifying, resolving, and maintaining equipment and accessories in best operating condition
2. Perform daily maintenance on multiple printers
3. Perform scheduled weekly and monthly maintenance tasks on both textile & wallpaper printers
4. Assist Specialist in assessing, diagnosing, and resolving mechanical problems
5. Perform minor repairs or part replacements, as needed
6. Help to maintain and track printer equipment inventory, parts usage, and replacement frequency to monitor and investigate overall health of the printer(s)
   • Including correct disposal of printer parts
7. Serve as the backup to the Specialist on service calls for equipment
   • Effectively communicate with equipment technicians
8. Help coordinate and manage on-site technician service calls
9. Collaborate with the production department on effective scheduling of printer maintenance
10. Train to help guide the color management system
11. Manage multiple projects or tasks simultaneously with accuracy and efficiency
12. Assist the Production team in ensuring all orders print on time or ahead of schedule by:
    • Removing completed orders from wide format printers and delivering to quality inspection
    • Assisting in quality inspection and sampling as needed
    • Setting up the wide format printers for daily orders, including selecting the correct material and preparing it on the printer

Reports to: Production Manager, with daily oversight by Printer Maintenance Specialist

Qualifications

• Familiarity with wide format printers preferred
• High level of troubleshooting skills and mechanical aptitude
• Ability to professionally manage vendor relationships for remote and onsite service engineers
• Proficient with hand and power tools
• Ability to load heavy rolls of media into printers
• Early morning schedule availability, 7am start time

Studies have shown that marginalized communities, such as women, LGBTQIA+, and BIPOC, are less likely to apply unless they meet every qualification. Don’t meet all requirements? Please apply if this role excites you and you are eager to learn.

At twenty2, passion, dedication, and curiosity are key to success.

Benefits

Competitive package including Paid Time Off, holidays, COVID-19 leave, family leave, medical benefits, professional development, 401K, bonuses, and more.

Who We Are

twenty2 values creativity and a vibrant company culture. Interested in discovering your creative type? Check out the Adobe quiz at mycreativetype.com. We look forward to hearing about your results!

Website: https://twenty2.net

Instagram: https://www.instagram.com/twenty2wallpaper/