Printer & Copier Tech - Install, Service & Train Clients

BF Goodrich Tuscaloosa Manufacturing; Tuscaloosa (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

BF Goodrich Tuscaloosa Manufacturing in Tuscaloosa, AL is seeking a skilled Copier Technician to install, service, and repair printers, copiers, and scanners. You will set up new systems, perform routine maintenance, and diagnose issues to implement effective repairs.

The ideal candidate has knowledge of copier technology, strong analytical and communication skills, and a customer-focused mindset to provide training and support and respond to after-hours emergencies as needed.

Qualifications

• High school diploma or GED.
• CompTIA+ or Network+ certification preferred.
• At least 1 year’s experience as a copier technician.
• Good knowledge of copier and printer technology.
• Valid driver's license and reliable transport.
• Strong organizational and time management abilities.
• Good written and verbal communication skills.
• Detailed knowledge of computer and copier management software such as MS Office, Xerox, and Ricoh.
• Strong customer service skills.
• Analytical thinking and problem‑solving abilities.
• Able to work unscheduled hours or attend to client emergencies after hours.

Responsibilities

• Setting up and installing new printers, copiers, scanners, and copier management software.
• Providing routine service and maintenance to copiers, scanners, printers, and fax machines.
• Troubleshooting and repairing malfunctioning cartridges, printers, and copiers.
• Writing diagnostic reports and training manuals.
• Providing demonstrations and customer training.
• Managing orders and stock of new equipment, parts, and materials.
• Providing excellent customer support and service.
• Managing schedules and customer emergencies.
• Keeping abreast of the latest technologies and practices in the industry.

Skills

Analytical thinking

Problem-solving

Customer service

Interpersonal skills

Time management

Organizational skills

Written and verbal communication

Education

High school diploma or GED

CompTIA+ or Network+ certification

Tools

MS Office

Xerox

Ricoh

Job description

BF Goodrich Tuscaloosa Manufacturing in Tuscaloosa, AL is seeking a skilled Copier Technician to install, service, and repair printers, copiers, and scanners. You will set up new systems, perform routine maintenance, and diagnose issues to implement effective repairs.

The ideal candidate has knowledge of copier technology, strong analytical and communication skills, and a customer-focused mindset to provide training and support and respond to after-hours emergencies as needed.